Service Support

Our services include professional support in emergencies, as well as preventive maintenance for plants and refurbishment of older systems to boost plant availability to the highest possible level.

The spare parts warehouse with wide product range ensures the fast response to the demand of the customers.

Our service team is composed of nearly ten skilled Chinese service engineers, all of them have more than 10 years working experience in the relevant field and have received professional training in Germany. The service team is in very close contact with the design, service and spare part department of ALD Vacuum Technologies in Hanau.

Additionally, our headquarters in Germany operate a customer support center with dozens of experts who can provide professional assistance whenever special know-how is required.

Our service – 24 hours per day, seven days per week. As and when the need for service arises, our service network is available to send urgently needed spare parts or experienced service technicians.
Copyright (c) 爱力德-欣安真空设备(苏州)有限公司